Returns and Refunds
We are unable to accept return of wine that was damaged due to adverse weather conditions during delivery, or wine that is ordered in error.
We guarantee that you will be satisfied with your order or we will exchange your product or refund your purchase within 30 days of your order. We will replace or refund you for any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed.
Please send an email to dovevalleyvineyard@zoominternet.net to arrange for the return of corked or flawed product.
A 15% restocking fee will be applied to all canceled orders.